Policy Notification

Cancellation Policy

I respectfully ask that you provide me with a 24 hour notice of any scheduled changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice, I am often unable to fill that appointment time. This also means that my other clients miss the chance to receive services they need. For this reason, you will be charged 50% of the service fee for the first missed session and 100% of the service fee for the each missed session after that. 

I understand that emergencies can arise and illnesses do occur at inappropriate times. If you have a fever, known infection, or have experienced vomiting or diarrhoea within 24 hours of your appointment time, I request that you cancel your session and rearrange for another time. Inclement weather may also result in the need for late cancellation. I will do my best to give you advanced notice if I need to cancel due to bad weather. Late cancellation due to emergency, illness or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis and at my discretion. 

Inappropriate Behaviour Policy

Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation or request otherwise will result in immediate termination of your session and a refusal of any and all services in future. You will be charged the full service fee regardless of the length of your session. Depending on the behaviour exhibited, I may also file a report with the local authorities if necessary. 

Contraindications

Please note I am not able to provide you with massage therapy if you have any of the following medical conditions:

*Serious heart conditions and/or circulatory disorders

*Recent stroke, haemorrhage, or blood clots

*Scalp or skin infections (nits, lice, athletes foot, verrucas)

*Infectious conditions

*High temperature or fever

*Pregnancy or suspected pregnancy (I have no formal training for pre-natal massage at this time)

*Under the influence of alcohol or drugs

*Diarrhoea

*Vomiting

*Persons under 18 years old

If you have any concerns regarding a medical issue and massage, please feel free to contact me with your query or please contact your GP for advice.

Medical Disclaimer

I am not qualified to provide medical advice about health problems. Any natural, holistic healthcare information provided should be a regarded as complementary to, not a substitute for, NHS provision or conventional healthcare.

By booking an appointment, you agree to abide by these policies.